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Help with Browser Cookies

Your browser must be able to support cookies in order to place an order on this site. If you do not have cookies enabled, you will not be able to complete an order.

What are cookies?

  • Cookies are small text files that your browser uses to identify your computer.
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What cookies are not:

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How to enable cookies:

If you're unable to add items to your shopping basket or are experiencing other issues with our shopping cart, your web browser is likely blocking our cookies.

To enable cookies, please follow the steps listed for your browser. If you aren't sure which browser you're using, click "Help" from the menu near the top of the page, then select "About..." ("About Internet Explorer", "About Firefox", etc.).

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Internet Explorer (on a PC)

  • -Open Tools > Internet Options
  • -Click the Privacy tab
  • -Click the "Advanced" button
  • -Check the "Override automatic cookie handling" box
  • -Select either "Accept" or "Prompt" under both "First-party Cookies" and "Third-party Cookies"
  • -Click the "OK" button to save your changes

Mozilla Firefox (version 3 and newer on a PC)

  • -Open Tools > Options
  • -Click the Privacy tab
  • -Look for the drop-down menu next to "Firefox will:". Click this menu and select "Use custom settings for history"
  • -Check the "Accept cookies from sites" box
  • -Click the "OK" button to save your changes

Mozilla Firefox (version 2 on a PC)

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  • -Click the Privacy tab
  • -Check the "Accept cookies from sites" box
  • -Click the "OK" button to save your changes

Mozilla Firefox (on a Mac)

  • -Open Firefox > Preferences
  • -Click the Privacy tab
  • -Look for the drop-down menu next to "Firefox will:". Click this menu and select "Use custom settings for history"
  • -Check the "Accept cookies from sites" box
  • -Click the "OK" button to save your changes

Chrome (on a PC)

  • -Click the wrench icon near the top-right of the page, then select Settings from the menu that pops up
  • -Click the Settings link on the left-hand side of the page
  • -Scroll down to the bottom of the page and click the "Show advanced settings..." link
  • -Under "Privacy", click the "Content settings..." button
  • -Under "Cookies", select "Allow local data to be set"
  • -Scroll down and click the "OK" button to save your changes

Safari (on a PC)

  • -Click the gear icon near the top-right of the page, then select Preferences from the menu that pops up
  • -Click the Privacy tab
  • -Next to "Block cookies", select either "From third parties and advertisers" or "Never"
  • -Close the window to save your changes

Safari (on a Mac)

  • -Open Safari > Preferences
  • -Click the Privacy tab
  • -Next to "Block cookies", select either "From third parties and advertisers" or "Never"
  • -Close the window to save your changes

Opera (on a PC)

  • -Click the Opera button near the top-left of the page, then open Settings > Preferences...
  • -Click the Advanced tab
  • -Click "Cookies" from the menu on the left
  • -Select either "Accept cookies" or "Accept cookies only from the site I visit"
  • -Click the "OK" button to save your changes

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If your web browser isn't listed, please consult your browser's documentation for enabling cookies. Alternatively, you can run a Google search such as: enabling cookies in internet explorer 9

If you continue experiencing issues after enabling cookies, please contact us.